PRIVACY POLICY
Effective date: September 19, 2026
Style Bridge Global LLC (“SBG,” “we,” “our,” or “us”) operates the SBG Marketplace application and related services. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to users.
1. INFORMATION WE COLLECT
Depending on how you use SBG Marketplace, we may collect:
• Name, email address, telephone number, and physical or shipping address.
• Account identifiers and login-related information.
• Purchase history, order information, and transaction records.
• Messages, marketplace requests, customer-support communications, product descriptions, AI prompts, shipment notes, and other content submitted through the app.
• Photos and videos, including product images, profile images, onboarding documents, shipment-condition evidence, and item-identification images.
• Product interactions, including product views, favorites, clicks, marketplace activity, and scanner activity.
• Crash reports, performance information, and technical diagnostic information.
• Partner and seller verification information, which may include government identification numbers, business information, barcodes, shipment records, item-condition reports, and related operational records.
2. HOW WE USE INFORMATION
We use collected information to:
• Create and manage user accounts.
• Process orders and support shipping, delivery, returns, and customer service.
• Operate marketplace, partner, artisan, product-listing, barcode-scanning, shipment, and verification features.
• Respond to inquiries and communicate about accounts, orders, requests, and services.
• Provide AI-assisted search, product identification, and other requested AI features.
• Maintain security, prevent fraud, investigate misuse, and enforce our policies.
• Diagnose technical problems and improve the app’s reliability and performance.
• Meet legal, tax, accounting, regulatory, and recordkeeping obligations.
3. PAYMENTS
Payments may be processed by third-party payment providers such as Stripe. Payment-card or bank-account information entered directly into a payment provider’s hosted service is handled according to that provider’s privacy policy. SBG may receive transaction details such as payment status, amount, date, order reference, and limited payment-method information, but does not intend to receive complete payment-card numbers entered through a hosted payment service.
4. AI-ASSISTED FEATURES
When users choose to use AI-assisted features, submitted prompts, product information, images, or related content may be transmitted to service providers that help deliver the requested function. Users should not submit unnecessary confidential, financial, medical, or highly sensitive personal information through an AI prompt.
5. HOW WE SHARE INFORMATION
We may share information with service providers that support app hosting, databases, authentication, payments, communications, shipping, fulfillment, analytics, diagnostics, security, fraud prevention, AI-assisted features, and legal or compliance services.
We may also disclose information when required by law, to protect users or SBG, to investigate fraud or misuse, or as part of a merger, acquisition, financing, or transfer of business assets.
SBG does not sell personal information or use collected data to track users across unrelated third-party apps or websites for targeted advertising.
6. DATA RETENTION
We retain information for as long as reasonably necessary to provide the service, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and meet legal, tax, accounting, and regulatory obligations. Retention periods vary according to the type of information and the reason it was collected.
7. SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No electronic storage or transmission system can be guaranteed to be completely secure.
8. INTERNATIONAL DATA TRANSFERS
SBG operates across multiple countries and works with users, partners, and service providers in different regions. Information may therefore be processed or stored outside the user’s state, province, or country, including in the United States. Applicable safeguards will be used where required.
9. USER CHOICES AND RIGHTS
Depending on applicable law, users may have the right to request access to, correction of, or deletion of their personal information, or to object to or restrict certain processing.
Users may manage certain account information within the app. Account-deletion and privacy requests may also be submitted through:
https://stylebridgeglobal.com/contact
We may need to verify the requester’s identity before completing a request. Certain records may be retained when required for legal, fraud-prevention, tax, accounting, transaction, or security purposes.
10. CHILDREN’S PRIVACY
SBG Marketplace is not directed specifically to children under 13, and we do not knowingly collect personal information from children under 13 without legally required authorization. If we learn that such information was collected improperly, we will take reasonable steps to delete it.
11. THIRD-PARTY SERVICES AND LINKS
The app may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and SBG is not responsible for those independent practices.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes to the app, our practices, service providers, or legal requirements. The updated effective date will appear at the top of this page.
13. CONTACT US
For privacy questions or requests, contact Style Bridge Global LLC through: